6 Simple Steps for Finding a Reputable In-Home Care Service
If you or a loved one has reached a juncture at which you believe you can benefit by retaining the services of a reliable in-home care service, you likely have an array of questions. Chief among these questions very well may be how you go about finding a reputable in-home care service.
The reality is that selecting a trustworthy in-home care service is not necessarily the easiest task. In this day and age there is a significant number of in-home care service providers to select from, which complicates the process of finding one that is ideal for your needs even more challenging.
There are certain strategies you can employ when seeking this type of assistance. There are six simple steps you need to follow when seeking a reliable in-home care service.
1. Define the Level of Care Needed Before You Begin Searching
The first step you need to take when looking for a reputable in-home care service is to define precisely what level of care you or a member of your family need. The typical in-home care service provides an array of different services. These include everything from assistance with light housekeeping to a visiting nurse. By clearly defining the service level actually required before you begin the process of considering specific providers, you will keep your search focused. You will ensure that you ultimately obtain the exact services needed in your home.
2. Ask Hard Questions
Before you retain the services of an in-home care service, schedule a face-to-face meeting with an appropriate representative of the provider. There are two primary purposes of this initial meeting.
First, you will want to generally obtain information about the services available via the provider. Second, you need to treat this initial meeting as being akin to a job interview.
During the interview phase of the meeting, you need to be prepared to ask tough questions. Find out how the company recruits its team of service providers. Ask about whether any formal complaints have been filed against the provider. Make sure you confirm that the company is appropriately licensed, certified, and insured.
Prepare your list of questions before your meeting. Doing so will better ensure that you don’t forget to ask an important one.
3. Understand the Money Issues
Before engaging an in-home care provider, make sure you fully understand all of the associated costs as well as what you have in the way of financial resources. For example, Medicare or private insurance may provide for some, but not all, aspects of in-home care. In addition, some individual states are striving to make it easier for a person to access Medicaid for services provided at home. You may have some type of veteran’s benefit that might pay for certain aspects of an in-home care service. You must be absolutely certain that you have the financial resources available to satisfy the costs associated with an in-home care service but not impair you financially in the process.
4. Review a Provider’s Staffing Structure
Another issue that you will want to explore as part of finding a reputable in-home care service is to ascertain an agency’s staffing structure. What this means is that you need to determine whether an agency engages independent contractors or has employees.
Overall, the consensus is that clients typically are better served when an in-home care agency utilizes employees rather than independent contractors. With employees, an agency as a greater degree of control over its team.
5. Obtain Recommendations
Odds are high that you have a family member, friend, or colleague who has experience with an in-home care service. This is particularly the case as more and more Baby Boomers enter into their golden years.
In seeking a reputable, reliable in-home care service, obtain recommendations from these individuals. Even in this high-tech age, with an abundance of informational resources online, word of mouth remains a powerful resource when looking for professional assistance like that offered via an in-home care service.
6. Get References
On a related note, as part of the screening process associated with selecting an in-home care service, get references from a potential provider. A reputable company is going to be eager to provide you with references. In fact, a solid provider of these services is apt to offer you references before you even ask.